NCTC is pleased to announce the following product enhancements. These enhancements increase the amount of customization of NCTC’s cloudUC service. These enhancements will be available on February 24th, 2020.

  • Poly Push-to-Talk administration from CAP
  • Bulk update enhancement to include new features
  • 988 extension has been reserved for future national suicide prevention hotline
  • Added the ability to enable extended voice mail greetings via the CAP
  • Added the ability to define Call Park alternate recall destinations as well as customization of park recall timer
  • Added hunt group busy control to hunt group members
  • Added email to fax response email in the event of a failure
  • Added call recording and hosted fax configuration test buttons in CAP
  • Added the ability to update on-net calling name ID via the CAP

For further information on the new enhancements, drop us an email at

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