NCTC cloudUC is receiving some enhancements on 7/29/19. These enhancements are related to the Customer Administration Portal (CAP).

  • Bulk user creation update/import enhancement
  • Improved user selection with search for hunt group member assignment
  • Improved virtual number selection with search for Call Centers
  • Configurable number of rings for call forward no answer to voicemail; located under Messaging/Greetings tab for each user
  • Hunt group creation count is no longer limited to 1 hunt group per 3 user seat subscriptions
  • Added minimum time to next call setting in Call Center
  • Assigning Call Recording to a user no longer disabled music on hold for that user
  • Ability to download a CSV of existing virtual numbers
  • Corrected text labels in Call Center
  • Fixed personal hosted fax user assignment issue
  • Enhancement for announcement repository uploads
  • Global conact sync issue resolved; synchronizes corporate directory to devices’ contact directory

These enahancements will be made available after a maintenance window on 7/27/2019.

Look for more time saving enhancements in the future from NCTC cloudUC!

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