NCTC cloudUC – February 2020 Enhancements

by Chris Carlyle | Feb 24, 2020 | cloudUC

NCTC is pleased to announce the following product enhancements. These enhancements increase the amount of customization of NCTC’s cloudUC service. These enhancements will be available on February 24th, 2020. Poly Push-to-Talk administration from CAP Bulk update...

NCTC cloudUC – October 2019 Enhancements

by Chris Carlyle | Oct 17, 2019 | cloudUC

NCTC is Pleased to Announce cloudUC Enhancements! The following enhancements will be active as of 10/21/2019 nCommand Anywhere administration via the CAP – instead of requiring administration via the app itself, all nCommand Anywhere settings will be exposed in...

Polycom VVX 600 Series Use Video

by Chris Carlyle | Jul 31, 2019 | cloudUC

Polycom VVX 500 Series Use Video

by Chris Carlyle | Jul 31, 2019 | cloudUC

Polycom VVX 400 Series Use Video

by Chris Carlyle | Jul 31, 2019 | cloudUC

Polycom VVX 300 Series Use Video

by Chris Carlyle | Jul 31, 2019 | cloudUC

nCommand – Windows & MAC – Basic Use Video

by Chris Carlyle | Jul 31, 2019 | cloudUC

CAP Enahancements 7/27/2019

by Chris Carlyle | Jul 25, 2019 | cloudUC

NCTC cloudUC is receiving some enhancements on 7/29/19. These enhancements are related to the Customer Administration Portal (CAP). Bulk user creation update/import enhancement Improved user selection with search for hunt group member assignment Improved virtual...

NCTC cloudUC CAP Enhancements

by Chris Carlyle | Jun 28, 2019 | cloudUC

June updates include enhancements to the Customer Administration Portal (CAP). Enhancements include: Wildcard number blocking to combat annoying calls – customers can conveniently whitelist or blacklist entire NPA-NXX or 9xx ranges Bulk updates for call center...

NCTC cloudUC Ncommand Mobile Updated

by Chris Carlyle | Apr 18, 2019 | cloudUC

NCTC is pleased to announce the release of the latest version of nCommand for mobile.This application is available now for download for iOS and Android from the appropriate app store. The updated version, 22.6.43 provides a new look and feel that is easier to navigate...

NCTC cloudUC & CAP Feature Enhancements

by Chris Carlyle | Apr 18, 2019 | cloudUC

Added Announcement Repository in CAP The new Announcement Repository allows administrators to save multiple audio announcements to use for various greetings used for features such as Auto Attendant. Previously, if a greeting needed to be changed, the new greeting...

NCTC cloudUC nCommand Updated

by Chris Carlyle | Sep 14, 2018 | cloudUC

NCTC is pleased to announce the release of the latest version of nCommand for desktop. This application is available now for download for Windows and Mac operating systems. The updated version, 22.5.3, provides a new look and feel that is easier to navigate and...