Customer Proprietary Network Information

NCTC Secure Account Initiative

NCTC has voluntarily undertaken an initiative to improve your account security. Once this process is complete, NCTC will meet or exceed the Customer Proprietary Network Information (CPNI) guidelines as laid out by the Federal Communications Commission.

As an existing NCTC customer, you should have received a letter in the mail with your Unique PIN. You will need this PIN as well as your NCTC account number to complete the security updates to your account. The entire process will only take a few minutes and will ensure the integrity of your account. If you have not received the letter in the mail or you have misplaced it, call us at 615-666-2151.

  • Found in your letter from NCTC
  • Found in your letter from NCTC
  • Please choose a password of least 4 digits. Password cannot be a part of your account such as your name, your phone number, etc.
  • Please choose one of the questions below.
  • Optional: Add an additional name that will be authorized to make changes to your account.
  • Optional: Add an additional name that will be authorized to make changes to your account.
  • This field is for validation purposes and should be left unchanged.

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