NCTC CLOUDUC – March 2021 ENHANCEMENTS

by | Apr 29, 2021

NCTC is pleased to announce the following enhancements to cloudUC. Enhancements will be available on March 29th, 2021

  • Ability to restore desktop sharing capability for desktop clients (nCommand)
  • Fixed an issue saving the global “Force Agent to Unavailable” setting in a Standard Call Center

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