Important Security Alert

Learn what to watch out for

How do I speed up my devices?

NCTC recommends connecting appropriate devices — such as PCs and gaming consoles — directly to your router. For wireless devices, note that most routers automatically optimize based on where you are in your home in relation to your signal source.

Sometimes, things in your home like microwaves and cordless phones, can interfere with your Wi-Fi. Even your house's structure, furniture and certain materials can affect the signal. So, where you put your router matters. Sitting the router inside a closet or cabinet, putting something around it or even hiding the device behind a TV can negatively impact signal strength and reliability. If you’re having trouble with your Wi-Fi signal, we first suggest changing the router's location.

If you’re still having trouble, our support team is available 24/7 by calling 270-622-2056.