CEO's Message - May 2026

A recent report from the Pew Research Center shows just how connected our country has become. Today, about 96% of U.S. adults use the internet. That number may not surprise you. Most of us go online every day. 6till, for rural communities like ours, that figure means something important. It shows we are closing the digital divide.

It means that whether you live on a back road, down a gravel driveway or right in the middle of town, you can participate in the same online world as someone living in a major city.

Pew’s 2025 research also shows that 84% of adults use YouTube. Seventy-one percent use Facebook and about half use Instagram. Those aren’t just social media sites. They are modern gathering places where people learn, share and build connections.

At NCTC, our job is to make sure your connections are steady and ready when you need them. We handle the maintenance, the upgrades and the long-term planning, so your service is dependable.

Whether you use our broadband connection to learn a new skill, promote a local event, sell handmade goods or share family milestones with loved ones far from home, we’re proud our cooperative helps make that possible. And you can count on us to keep moving forward with faster speeds, new services and always a focus on customer care.

In select areas, our fiber network is now available at a blazing-fast Gig. With this speed your family can stream without buffering, game without lagging and reliably power all of the connected devices in your home.

Earlier this year, we launched Trilight Mobile, a cellular service that combines the power of nationwide coverage with NCTC’s fiber network. With Trilight Mobile you get the reliable coverage you need with the same local customer care you know and trust.

Finally, recognizing your busy lifestyle, we have enhanced our website, nctc.com, to allow you to start your order online, any time, day or night.

Of course, we’re still here for you in person at our office locations, by email or phone.