How do I retrieve my voicemail messages?

Download the full Voicemail How-To Guide (PDF).

1. Access your voicemail.
2. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement, “You have xx new messages and xx saved messages.”
3. Press 1 to listen to new messages.
4. Press 2 to listen to saved messages.

When retrieving messages, you can:

Press 1 to play the message again.
Press 2 to save the message and play the next.
Press 3 to delete the message and play the next.
Press 4 to save the message as new.
Press 5 to reply to the message.
Press 6 to forward the message to another mailbox.
Press 7 to skip backward in the message.
Press 8 to pause the message.
Press 9 to skip forward in the message.