
FAQs - General
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Contact Pinnacle
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While North Central does have competition in many parts of its service area for several key services, our competitors are not bound by regulation and law as we are to provide service to all parts of a rural area. Therefore, our competitors often choose to only provide service to those areas where it is profitable for them. But providing universal service, no matter how rural or remote, is our mission. That’s why we are here, and therefore we continue to offer services to all parts of our service area.
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To register your account to be viewed online, you will need your latest NCTC bill and the amount due.
If you've already registered your account with our system, you can pay your bill.
The initial Login page will look like this:
You can click the “What’s This” link to help identify where you can find the Invoice Number and Amount Due on your bill:
Once you enter the Invoice Number and Amount Due, the next screen will allow you to create your login and password:
After you enter your login, password, email address, and security question/answer, you’ll see the following message:
Success!
Your Web user has been created successfully. Thank you for your business!
A confirmation email will be sent to you shortly. To activate your account, click or copy the URL in the confirmation email into your browser.
Once this is done, an email will be sent to the email address entered above. This email should arrive within a few minutes and will contain a link that you need to click on to confirm your email address and complete your registration.
Once you click the link, you will be brought to a Web page that looks like this:
Click “Confirm.”
Once you click that, your email will be confirmed, and you will see a page that looks like this:
At this point, your registration is complete, and you can proceed with logging into the website, viewing your bill, and making a payment.
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Definitely! We have recently enhanced our online bill pay system. Watch a video on how to get started with online bill pay.
Remember, online billing is free — and it saves you time and money.
Pay Bill Online




