Why does my Poly (Polycom) VVX show Off Hours Mode on the display?

This message does not have any impact on your call routing behavior. Poly (Polycom) phones have a power-saving mode to help conserve energy. This means that after a set idle time, the phone will power down until it needs to be used. Additionally, the phone will do something similar based on office hours so your phone is not consuming energy during the night when your office is closed. During this time, the phone will show Off Hours Mode on the display. By default, the off hours is set for 7 p.m. through 7 a.m. Monday through Friday and all day on Saturday and Sunday. Even if your phone is in power save, your phone can still be used. However, it will power down during these times unless activity is detected.

You can modify the off-hours times if desired by accessing Settings > Basic > Power Saving > Office Hours. Enter the time in 24-hour format, set the duration per day, and don’t forget to save your settings.