If I am on a call using nCommand, can I transfer that call to my desk phone?

You can seamlessly move an active call to or from nCommand very easily without ever even putting the caller on hold. To do so:

To move an active call from nCommand to your desk phone

1. While active on a call using nCommand, from your desk phone, dial *11
2. This will seamlessly move the call from nCommand to your desk phone

To move an active call from your desk phone to nCommand

1. From the nCommand app, open the Call screen
2. In the lower right hand corner there is an icon that looks like a handset with 3 lines besides it. Press this icon
3. Select Pull Call
4. This will seamlessly move the call from your desk phone to nCommand