Do I need any special equipment to use cloudUC?

Most installations do not need any special equipment to take advantage of cloudUC outside of what your office probably already has in place. All that is required is an adequate broadband Internet connection along with a properly designed and installed local area network (LAN). including cabling, switches, router/firewall.

Traditional PBX and key telephone systems typically use voice grade cabling. NCTC cloudUC is a voice over IP (VoIP) service and requires properly installed data grade cabling instead of voice grade cabling. NCTC cloudUC telephones connect to your local area network (LAN) using an Ethernet cable so properly installed Category 5E cabling is required at a minimum. The great news is that if you already have a wired Ethernet device where you intend to install your cloudUC phone, you can use a single Ethernet connection for your phone and the wired Ethernet device.

NCTC recommends that network equipment (Ethernet switching, routers and firewalls) be of business or enterprise grade/quality for the best results. Some consumer grade network equipment can cause performance issues with voice over IP (VoIP).

NCTC may recommend additional equipment based upon your use case.