Important Security Alert

Learn what to watch out for

Inactivity timeout values

All streaming devices and set top boxes have a four-hour Inactivity Timeout value. After four hours of inactivity, a message will pop-up on the screen to ask the customer if they are still watching. If the customer does not respond to the message, the streaming device will close the NCTC TV application. If the customer has a set top box, it will go into Standby Mode.