
Links to the streaming device ethernet adapters mentioned in the troubleshooting bullet
For customers that have a streaming device that is not performing well based on WiFi coverage, there are 2 options.
1) Calix GigaMesh to extend wireless coverage. 2) Utilize an Ethernet Adapter to convert OTT Device from wireless to wired.
Amazon FireTV
Amazon Ethernet Adapter, PN# PS92LQ
Apple TV
AppleTV has a built-in Ethernet adapter
Roku
The Roku Ultra has a built-in ethernet adapter. Roku does not have a branded Ethernet Adapter. However, on the ROKU website, there is a list of approved 3rd Party Ethernet Adapters.
Note: the links above are only “recommendations.” NCTC does not warrant or guarantee any 3rd Party Hardware.