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Amy Phelps
Complete Home Maintenance
When you report a problem with your telephone wire or jacks in your home or office, we know you want it fixed as soon as possible. Our complete maintenance plan covers the cost of troubleshooting and repair of communication wires…
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Bandwidth saver option can override pause live TV
FireTV enables the Bandwidth Saver Option after 20 minutes of a paused application. This will override the 60-minute Pause Live TV feature of the NCTC TV app. Roku enables the Bandwidth Saver Option after four hours of inactivity.
Inactivity timeout values
All streaming devices and set top boxes have a four-hour Inactivity Timeout value. After four hours of inactivity, a message will pop-up on the screen to ask the customer if they are still watching. If the customer does not respond…
How to create a ROKU account?
To use Roku Device, a separate account will be required. Visit the ROKU website to sign up.
How to create an Amazon account?
To use a FireTV, an Amazon account will be required. Visit the Amazon website in your web browser. Hover your cursor over Sign In, and click Start Here on the drop-down menu that appears.
USB power adapter versus TV’s USB port
For an optimum viewing experience, customers need to utilize the USB Power Adapter supplied with the OTT Devices vs the USB port on the TV. On most TVs the USB port is powered down when the TV is turned off.…