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Amy Phelps
Do I need a separate Ethernet connection for my phone?
Select cloudUC Polycom phones are equipped with a built in Ethernet PC port for a secondary connection at the desktop. A single Ethernet connection at each workstation is sufficient to provide connectivity for not only your cloudUC phone but also…
Does a cloudUC Poly (Polycom) phone require a separate power source?
Your cloudUC Poly (Polycom) phone can be powered in two ways. One way would be utilizing an optional power supply which would plug into a standard 110 AC outlet at the workstation. The other way would be using Power over…
Can I wall mount my Poly (Polycom) phone?
Yes, in order to wall mount your Poly (Polycom) phone, an optional wall mout kit is required. Please consult with your NCTC rep for pricing on a wall mount kit if one is required.
How do I restart my phone?
To restart your phone, you can remove and replace the Ethernet cable (PoE) or remove and replace the power cord. Alternatively you can restart via the Settings menu. Settings > Basic > Restart Phone. When prompted “Are you sure?” press…
Avaya IP Office User Guides
Avaya 95xx/96xx User Guide (PDF) Avaya Intuity Mode Voicemail User Guide (PDF)
cloudUC User Guides
Device User Guides Polycom User Guide (PDF) Panasonic User Guide (PDF) User Guides Password Reset Guide (PDF) Receptionist Guide (PDF) Hoteling Guide (PDF) Feature Codes (PDF) Admin Guides Customer Admin Portal (CAP) Guide (PDF) Schedule Administration Guide (PDF) Hunt Group…
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How can I check to see if I have unclaimed Capital Credits?
If you have moved out of the NCTC service area or NCTC does not have on file your current address, it is likely that a check was not mailed to you, and you would have an unclaimed capital credit. Capital…