Archives FAQs
How do I pay my bill online?
To register your account to be viewed online, you will need your latest NCTC bill and the amount due. Register for the first time. If you’ve already registered your account with our system, you can pay your bill. The initial…
Can I pay my bill online?
Definitely! We have recently enhanced our online bill pay system. Watch a video on how to get started with online bill pay. Remember, online billing is free — and it saves you time and money. Pay Bill Online
Where do I find additional info on my voicemail?
Download the full Voicemail How-To Guide (PDF).
What should I expect to see when I get an email on my smartphone about a voicemail?
You will see an email from “voicemail@nctc.com.” The actual voicemail will be delivered as an attachment, and the body of the email will allow you to Save or Delete the voicemail message.
Can I access the Web Portal from my iOS or Android device (phone, iPod, Android phone/tablet)?
Yes. There are 2 ways you can access from your phone. From your browser, go to our Voicemail page. The Voicemail Portal button on this page will take you to the web portal. Go directly to the Voicemail Portal.
Who do I call for help with my voicemail system?
Please call NCTC at (615) 666-2151, and we’ll be happy to help you.
How do I access a voicemail through my email?
Download the full Voicemail How-To Guide (PDF). Check your email as you normally would. When you get a voicemail message, you will receive an email from NCTC delivered right to your inbox. The message will have an attachment. Open the…
How do I retrieve my voicemail messages?
Download the full Voicemail How-To Guide (PDF). Access your voicemail. Your first new message may play immediately. If not, press 1 to listen to your messages. You will hear the announcement, “You have xx new messages and xx saved messages.”…
How Can I Change My Voice Mail Password?
Download the full Voicemail How-To Guide (PDF) Access your voicemail. Press 9 for the mailbox setup menu. Press 2 to change your password. Enter your new password and then press the # sign. When prompted to verify the password, enter…
How do I record a greeting?
Download the full Voicemail How-To Guide (PDF) Access your voicemail. Press 9 for the mailbox setup menu. Press 1 for greeting options. Press 2 to record your greeting. Record your greeting and then press the # sign.