
Archives FAQs
How do I access my voicemail?
Download the full Voicemail How-To Guide (PDF) From the phone subscribed to the service: Enter the appropriate Voicemail Access Number. If prompted, enter your password and press the # sign. From a different phone: Enter the appropriate Voicemail Access Number.…
How do I make toll calls with long distance call blocking?
Lift the receiver, and enter 1 + area code + number. Promptly after entering the number but just before the System Announcement, enter your PIN (set by NCTC) to complete the call.
How does the voicemail with call forwarding work?
Press *92 and listen for two beeps. Enter the number of rings you want before the call is forwarded. Enter the appropriate voicemail access number (see page 8 in the phone book). Wait for a confirmation message. To deactivate, press…
How does my caller ID on the TV work?
Caller ID on your TV automatically shows the name and number of the person calling you on your TV screen when a call comes in. It stays on the screen for a few seconds, then automatically disappears. You can view…
Why is telephone service the central point to all of NCTC’s service offerings?
A phone line is very valuable in any household or business, regardless of cell phone usage or other methods of communication. It is important for emergency situations, because it is the most reliable method of voice communication, and because it…
How do long-distance rates work?
Long-distance rates are often based upon distance, whether or not the call crosses a state line or LATA (Local Access Transport Area) boundary. But, they are also based on paying the networks who carry the call for the use of…
I hear static on my phone line!
Static on the phone line can be caused by a bad phone. To check, follow these steps: Unplug all phones from the wall jacks. Plug in one phone at a time to see if static is present. If static is…
Notify+ User Guide
You may also download the Notify+ User Guide (PDF) Visit the online Notify+ portal. Notify+ service is fully functional in Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox browsers. Enter your unique Username and Password to sign in to your…
Voicemail User Guide
You may also download the Voicemail User Guide (PDF) Visit our online Voicemail portal. This service is supported in Google Chrome, Microsoft Edge, Safari, and Mozilla Firefox browsers. Enter your unique Username and Password to sign in to your account.…
Is the federal link-up program still available?
The federal Link Up assistance, which helped low-income individuals with the initial connection of their telephone service, is no longer available.